The following terms and conditions apply to all room types:
Breakfast included with stay.
Parking available on request for €50.00 per day.
- Cancellation Policy: for bookings cancelled up to 30 days prior to arrival, no penalties will apply.
Pets are allowed.
For bookings of multiple rooms or the entire villa, we use a different cancellation and deposit policy.
NB: The layout of the villa, with many overhanging terraces and connecting staircases, may not be suitable for children under the age of 6.
All guests staying at the hotel, adults and children, must provide identity documents.
For online reservations, the balance of the entire stay may be requested at check-in, with a credit card as guarantee.
Guests, who booked through agencies, tour operators or online booking websites must present proof of their booking (paper or digital).
CHECK-IN: from 15:00.
CHECK-OUT: before 11:00.
A penalty will be applied if the accommodation is vacated after the scheduled check-out time.
Booking cancellations are handled as follows:
Up to 30 days prior to the arrival date, cancellation is free.
29 to 15 days before the arrival date, the customer will be charged a fee equal to 30% of the stay.
14 to 1 days before the arrival date, the customer will be charged a fee equal to 50% of the stay.
In the event of a no show, the customer will be charged for 100% of the stay.
Guests who choose to depart early must pay a fee equal to 50% of the remainder of their stay.
CANCELLATION AND RECONFIRMATION:
If a cancellation is replaced by a new booking on another date during the current season, no penalties will apply and the deposit paid by the customer will be retained by the hotel and treated as a “stay deposit”.
The following types of payment card are accepted: American Express, Visa, MasterCard, Bancomat.
Cash payments in euros are also accepted, up to a maximum of 3,000 euros, according to the latest provisions of the law.
Bank transfers and cheque payments at the hotel can also be accepted, subject to verification/authorisation.
DISCOUNT FOR UNAVAILABLE SERVICES:
In the event that a service is not available due to accidental causes (e.g. failure of the air conditioning system), the accommodation will offer the guest a 5% discount based on the number of days on which the service has been unavailable.